A base station must be licensed by Westchester County and must follow strict guidelines for the operation of its vehicles and drivers. It's the base owner's responsibility to ensure that:

• All rules and regulations are followed
• Business records are maintained in a satisfactory manner 
• All customers receive safe and courteous service
• Rates are registered yearly with WCTLC
• Customer complaint procedures are readily available

A base station is a central facility which manages, organizes and/or dispatches for-hire vehicles.  A base station owner is any individual, partnership, corporation or other entity owning or operating a base station, including any individuals in a partnership or any entities owning ten percent or more of any such corporation or legal entity.